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Order Not Received
If you have not received your order within the aim given please do not worry as there's still plenty of time for your order to arrive, as the delivery aim is not a guarantee so please be patient.
However if you have not received your order once it's been the given day's below, please fill out the form. The day's given below are from when your order was dispatched, please view your confirmation email to find out when it was dispatched.
Working days do not include Saturday, Sunday and Public Holidays.
Domestic (UK) -
1st Class - 13 Working Days
2nd Class - 15 Working Days
International -
Europe - 20 Working Days
Rest of World - 25 Working Days
Once you've filled out the form, we will get back to you within 48 business hours.
(DO NOT FILL IN THIS FORM IF IT HASN'T BEEN THE CORRECT AMOUNT OF DAYS)
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